MTM Design
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Knowledge base
Getting Started
First Steps on the Platform
11
Creating a Customer Profile
How to Create an Item
Placing your first order
How to Input Measurements
Configuring Your Brand Default
View all 11
Platform
User Roles and Access
10
How to grant or restrict remote access
Assistant Manager access & roles
Consultant access & roles
Product Manager access & roles
Warehouse Manager access & roles
View all 10
Fabrics
11
How can I check the stock of a fabric?
Can I order an item if the fabric is backordered?
Where can I find the cost for fabrics?
How much fabric is used per garment type?
How to Add Fabric Books to Your Account in MTM.Studio
View all 11
Reports
3
How to use the backorder fabric report ?
How can I get an overview of the cost of my orders ?
Access and Understanding Invoices
Design Features
Design Options
4
How to use the Design Room to add design templates
Shape lining options
New Handmade Jackets at MTM.Studio
How to select a contrast
Fixed Styles
4
Kids' Suits and Shirts Ordering Guide
How to Order a sweater
How to Order an Overshirt
How to order a Casual Jacket
Womenswear
1
Introducing Womenswear on Our Platform
Orders
11
How do I order a remake ?
How can I cancel an order ?
How can I change the status of an order ?
How can I delete an item after having ordered it ?
Ordering outerwear through the platform
View all 11
Measurements
How-to Measure
8
How do I measure a shirt (bespoke)?
How do I measure a single breasted jacket (bespoke)?
How do I measure a pair of trousers (bespoke)?
How do I measure a double breasted jacket (bespoke)?
How do I measure an overcoat (bespoke)?
View all 8
Body Posture
0
Entering Measurements
4
How to use the pattern changes in the shirt measuring section ?
How to input try on measurements
How to input bespoke measurements
How to input posture using the Body Shape box
Finished Measurements
5
Can I see what exact measurements were used for a specific item?
Finished measurements - shirt
Finished measurements - trousers
Finished measurements - vest/waistcoat
Finished measurements - jacket
Communications
Issues Module
1
How to use the Remarks page
Warranty Info
1
Quality Control – How to Report an Issue
When to reach out
5
How to Order a custom Lining?
How can I place a special order ?
How to communicate with MTM.Design
How to submit a help ticket
Custom Lining Charges with RC
FAQ - Other
Processes
0
Help Desk Software
by Freshdesk